Case management is a service that helps individuals with behavioral health issues access the care, resources, and support they need to improve their mental health and quality of life. At our Chicago Community Mental Health Centers, case managers act as liaisons between clients and the various services they require, ensuring that clients navigate complex systems of care effectively.

Case managers work closely with clients to assess their needs and coordinate care across multiple services. This may include assisting with housing, healthcare, employment, and social services. Case managers help individuals create care plans, track progress, and ensure they receive the appropriate resources and support. This service is tailored to meet each individual’s unique needs and is designed to support their ongoing mental health journey.

Case management is essential because it ensures that individuals with behavioral health issues receive comprehensive care. Navigating the mental health system and accessing resources can be overwhelming, case managers simplify this process by acting as guides. This service helps clients stay connected to the care they need, to assist in long-term mental health stability and overall well-being.

The goals of case management are to help individuals access the care and resources they need, improve coordination between services, and ensure that clients receive the appropriate support. Case management aims to enhance clients' mental health and quality of life by providing them with a comprehensive, individualized care plan. The ultimate goal is to help individuals navigate the complex systems of care, improve their overall well-being, and achieve long-term stability and independence.